Shipping Policy
Shipping Policy – clothingusdiamond.com
At clothingusdiamond.com, we take pride in delivering your made-to-order products quickly, safely, and with care. Please review the details below to better understand our shipping process, estimated delivery times, and key conditions.
Verify Your Shipping Information
To avoid delays, please double-check that your shipping details are complete and accurate before completing checkout. We ship only to valid street addresses. Orders with incomplete or incorrect details may be delayed or, in some cases, canceled.
Our Shipping Partners
We work with trusted global carriers—including UPS, USPS, DHL, and Yun Express—to ensure that every order reaches you safely and on time, no matter where you are in the world.
Shipping Costs
United States: Flat rate of $5.95 USD
International Orders: Starting from $13.00 USD, depending on destination and carrier availability
Worldwide Delivery
We are proud to offer worldwide shipping, bringing our products to customers across the globe. Wherever you live, clothingusdiamond.com is committed to making sure your order arrives securely and efficiently.
Handling and Shipping Time
United States (Monday–Friday):
| Item Category | Handling Time (Mon–Fri) | Shipping Time (Mon–Fri) |
|---|---|---|
| Apparel | 1–3 days | 3–7 days |
| Mugs | 2–3 days | 3–7 days |
| Posters, Canvas | 1–3 days | 3–7 days |
| Hats | 2–3 days | 6–8 days |
| Bedding | 4–5 days | 7–10 days |
| 3D Clothing, Hawaiian Shirts | 6–8 days | 8–12 days |
Other Countries:
Handling Time: 3–7 business days
Shipping Time: 15–25 business days
Note: Public holidays, destination country, and customs may affect delivery time.
Total Delivery Time = Handling Time + Shipping Time
Our products are made-to-order, so please allow both handling and shipping time for delivery. Orders placed near holidays or during peak periods may require additional time. While we strive for on-time delivery, unexpected delays may occur due to weather, customs inspections, or carrier issues. Unfortunately, we cannot guarantee arrival on a specific date.
Shipping Limitations
At this time, we cannot ship to multiple addresses within a single order. If you need items delivered to different locations, please place separate orders.
We do ship to PO Boxes and Military APO/FPO addresses where applicable.
VAT, Duties & Customs Fees
All international orders are shipped DDU (Delivered Duty Unpaid). This means VAT, duties, and import taxes are not collected at checkout. These charges, if required, are the responsibility of the recipient and may be collected upon delivery. We recommend checking with your local customs office for details about your country’s import policies.
Need Assistance?
If you have any questions, updates, or concerns regarding your order or shipping, our support team is here to help:
📧 Email: support@clothingusdiamond.com
🕒 Availability: 24/7 customer support